Accessibility at Shepherd's Bush Flowers

Our Commitment to Web Accessibility

At Shepherd's Bush Flowers, we recognise that accessibility is vital for providing exceptional service to every customer. We are committed to ensuring that our online flower ordering platform is accessible to everyone, including people with disabilities, so all Shepherd's Bush customers can easily order Shepherd's Bush Flowers online. Our goal is to make visits to our website smooth, welcoming, and effective for everyone, regardless of their individual requirements or the technologies they use.

WCAG 2.1 AA Compliance

Our website has been designed with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA in mind. These internationally recognised guidelines outline clear, actionable steps to improve website usability and accessibility for people of all abilities. By following these standards, we strive to remove barriers that may prevent individuals from accessing the full range of products and services available at Shepherd's Bush Flowers.

Screen Reader Compatibility

To support users utilising screen readers or other assistive technologies, our site is structured with semantic HTML. This helps screen readers convey content clearly and logically. We prioritise providing descriptive headings, alternative text for images, and consistent navigation so that users can browse and order Shepherd's Bush Flowers independently and efficiently.

High Contrast and Readable Design

An important aspect of accessibility is ensuring that text and visual elements are easy to see and read. The Shepherd's Bush Flowers website uses a high contrast colour scheme with clear fonts and readable text sizes, helping users with low vision or colour vision deficiencies. We've paid close attention to design details, ensuring good legibility across devices and platforms.

Continuous Improvement

Accessibility is an ongoing process at Shepherd's Bush Flowers. We regularly review and update our website to incorporate new accessibility technologies and best practices. Feedback from our Shepherd's Bush community is crucial—if you experience any barriers or believe our site could be more accessible, we want to hear from you.

Contact Us with Accessibility Needs

If you have difficulty accessing any part of the Shepherd's Bush Flowers website or would like to share feedback on how we can improve our accessibility, please contact us directly through the communication forms provided on our site. Our team is dedicated to providing support and finding solutions tailored to your needs, ensuring all Shepherd's Bush customers can enjoy a seamless flower ordering experience online.

Ensuring Inclusive Service at Shepherd's Bush Flowers

We believe in inclusivity, striving to make ordering Shepherd's Bush Flowers an enjoyable and easy process for everyone. By focusing on WCAG 2.1 AA compliance, enabling effective screen reader use, offering high contrast and readable visual design, and maintaining open communication for feedback, Shepherd's Bush Flowers upholds a standard of online accessibility that benefits all our valued customers. We welcome you to order and enjoy our flowers with confidence and ease.